FAQ
How long does it take to make my jewellery?
Depending on the piece of jewellery you have purchased please allow 2–3 business days for your jewellery to be carefully prepared before shipping.
When will my order be shipped?
Most orders are shipped the day after they are made.
How will I know when my order has been sent?
Once your order has been shipped, you’ll receive an email confirmation from us.
Will I receive a tracking number?
Yes all shipped orders include tracking details so you can follow your parcel on its journey.
How long does shipping take within New Zealand?
Shipping within New Zealand usually takes 2–4 business days once your parcel has been shipped.